DAY OF CARING AND SHARING 6/4/09

To Dr. Paul Schwedfeger and Staff,

“Me and my wife Sandra came to your office for the first time, for the dental clinic you hosted.  Kudos & Thank you to all of you, you all were so wonderful & caring.  You fixed my front tooth & you can’t tell anything was wrong. I have never ever liked going to the dentist before,but you guys are one of a kind & can’t be beat. Were your ears ringing?  I was bragging to people I know that need a dentist to come and see you.  You are all the best :) :) .  You are the five stars of dentistry. Thank you. “

– Sincerely, Dave and Sandra Reed Fairport, NY

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“This little suprise is my own way of thanking everyone here for making a person like me who is extremely afraid of dentists feel very comfortable here. I’m glad my sister Janice introduced me to all of you. I HOPE THESE COOKIES ARE GOOD! Again, thank you for making my dental fears go away.”

– Peggy Stover  Palmyra, NY

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“You always made us feel at home with the best dental care in the world to boot! We will miss all of our friends in your office greatly.”

– The Leferman Family  Moseley,VA

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“Ever since I was a child, I was embarassed by my smile. The best thing I’ve ever done for myself is to have veneers done at Village Smiles. Your first impression is your smile – I love mine now.”

– Katie Ferguson  Pittsford, NY

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“A patient is easily inspired to reach and maintain the outstanding dental care at Village Smiles. There is a consciousness-raising about that care, and high standards applied where the patient is educated about dental care prevention. Dr. Schwedfeger and the entire staff ‘raise the bar’ for their patients’ dental care, and challenge them to practice it as part of that relationship. I aspire to this standard and look forward to “stepping up to the plate” in my dental hygiene….I want to keep my teeth until they lower me in the box!!!!”

– Kate  Rochester, NY

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“I can’t thank you and your staff enough for all you have done for me. My new teeth look and feel great! I still can’t get over how much nicer my smile looks. I don’t think I have smiled this much in years!! The reaction that people have when they see what you have done is one of amazement, everyone has been truly impressed.


The time I spent in the chair as you did your work seemed to go by very fast. I never felt any pain while you were working on my teeth and any minor discomfort I may have had later on was quickly taken care of with Tylenol. You (and Britney!!) did a great job explaining everything you were going to do and you both were so patient when it came to answering any questions that I had. If there were any regrets to be had it would have to be that I didn’t have you do this work sooner. Everyone at Village Smiles made it so easy!!

I have to give a special thank you to Vivian for working so hard to get the most out of my bargain basement dental insurance. She really gave 100% when it came to helping me. I am so glad I listened to her when she spoke about how wonderful your work is. To say I appreciate all she did would be an understatement. Vivian you’re the best!!

Dorothy also deserves a big thank you. She’s always so cheerful and willing to chat when I come into the office and she always tries to make my appointments for after work so I don’t have to take time off. I know she also did a lot with Vivian when it came to my insurance coverage and I felt like I was being such a pain to both of them at times but neither Vivian or Dorothy gave up on me. It’s little things like that that mean so much.

Debbie does such a nice job when she does my cleanings and she told me I wouldn’t be disappointed if I had you fix my teeth. She was so right. It was Debbie that told me “when it comes to insurance and Schwed’s work Vivian knows what she is talking about” and it would be to my benefit to listen to her. I am so glad I listened!!! Thank you Debbie!!

If any of your other patients are apprehensive about having cosmetic dentistry done please feel free to use me as a referral. Your staff and your work will always get the highest recommendations from me. I just cannot get over how nice my teeth look and feel!!”

– Chris Podgorski  Penfield, NY

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“When I started this life changing process, I was very hesitant about dentists, as I had had terrible experiences as a child. My teeth had always been an embarrassment to me, and I was very self-conscience of smiling. Starting at a very young age, my teeth caused me great pain, physically, as well as socially and emotionally. Braces were the first step. Then corrective gum surgery, more braces, and finally, six years into all of this, a bridge to fill in the “gaps.”

It wasn’t perfect, but better than what I had originally. But because of the design of the original bridge, my teeth appeared out of proportion and had a bluish tint from the metal that had been placed behind the front teeth. I am a teacher of young children, 6 and 7 year olds, who can be quite frank at times. I would inevitably be asked every year “ How come your teeth are blue?” I was truly mortified by this comment. I always wondered, if children are this honest, how do I look in the eyes of adults? Your smile is the first thing that most people see-it leaves an impression. I had to do something!

The initial process to “fix” my teeth had been a painful process, scarring in many ways and had created an intense fear of dentists. If I was going to overcome this and finally have the smile that I had envisioned in my mind so many times, I needed to find a modern day miracle worker, someone who could help me not only aesthetically but emotionally as well. I found what I was looking for at Village Smiles.

I cannot say enough for the kind, generous and dedicated staff at Village Smiles, especially my new hero, Dr. Schwedfeger. He went above and beyond the call of duty and exceeded any expectation that I had set in my mind. Dr. Schwedfeger’s expertise and knowledge of current methods/practices in dentistry are evident in the quality of his work. His vision and craftsmanship are a talent that can only come from the passion that he obviously has for his profession and patients. He always made me feel comfortable, and was my cheerleader when I needed one most. My anxieties about my dental visits are, for the most part, gone. My smile…exquisite! I can’t stop smiling! People comment on how great my teeth look all of the time- Village Smiles has been highly recommended by me several times! They have turned a self-proclaimed “ugly duckling” into a beautiful, confident swan, and thank you just doesn’t seem to be enough.”

– Heather G  Pittsford, NY

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“After being hesitant about having veneers, I finally went forward and it was one of the best decisions I ever made. I continue to receive compliments on my smile. Dr. Schwedfeger and his staff were great. I just wish I had the veneers done sooner!!”

– Brad K.  Rochester, NY

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“I used to alter my smile to hide my teeth. After I went through the bleaching process, Dr. Schwed did such a terrific job matching my veneers to the rest of my teeth, no one can even tell that I had any work done! I’m much more proud of my smile these days.”

– Rhonda J.  Rochester, NY

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“As you know, I think very highly of Dr. Schwedfeger. He is the first dentist I have seen in a long time that cares enough to understand not only what is happening with my teeth, but why. Since he made my NTI, I wake up each day rested and relaxed. No more cracked teeth or aching jaw! I noticed a difference after the first night. Many, many thanks, Dr. Schwedfeger.”

– Jody F. Fairport, NY

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“The cosmetic dentistry that I received from Village Smiles has made a profound impact on my self-esteem. I can smile confidently not in spite of my teeth but because of them!”

– Robin Claypool  Ontario, NY

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“I had some dental work done prior to getting married a few years ago. I knew there would be many pictures and a lot of smiling and I wanted to look and feel my best. I gained confidence in my smile and thoroughly enjoyed the day. It has also helped me to feel more self-assured in my work environment where I interact with people every day. Through Dr. Schwedfeger’s work, I definitely enjoy smiling and laughing much more.”

– Nancy K.  Webster, NY

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“The biggest difference for me is how I feel about myself. Now, I have always gotten nice compliments about my smile. We had done some tooth whitening, some straightening and he filled-in some gaps between my teeth. And it’s always nice to get compliments from other people;but, honestly, the great part about it is how I feel about myself and how much quicker I am to smile. Now I have no qualms about smiling broadly and showing off my beautiful new smile.”

– Bill S.  Churchville,NY

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“Thank you so much for the wonderful breads that were just delivered by The Incredibly Edible Cookie Company! How exciting!Everyone in your office provides excellent, exceptional care. Joe, Adriano and I are thrilled to have made the switch to Village Smiles. My last visit with Dr. Schwed was for a crown prep and I never felt a thing! Please tell your staff, thank you so much – they are wonderful. We love Village Smiles! Hugs!”

–Marusca Gatto  Greece, NY

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“What a lovely suprise-cookies! They are delicious! I was delighted to find a good dentist & Staff so near and so satisfactory. Tammy was great and also Dr. Paul. Thank you for the kind thoughts & cookies! God bless you all…”

– A. Oshinski   Pittsford, NY

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To the TEAM  at Village Smiles!

Just a quick NOTE:

Thank you ever so much for entering our name into your contest and giving us a wonderful PRIZE!!  The TV is fantastic!! Everyone @ Pratt residence is very grateful of this opportunity!
Best Reagrds,

The Jim Pratt Family   Penfield, NY

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My family is a second and third generation at Village Smiles. The service, the care and the people there is absolutely incredible! I have never seen such high quality service and care. The waiting room is warm and cozy with coffee, hot coco, or tea ready for you. The girls, Viv and Dorothy always there with a smile and sometimes a little joke or a story. They make you feel so welcome. It’s a very personable atmosphere there. Everything is very high tech and in my opinion, it is that way because they want you to feel as comfortable as possible. And you do! The amount of time and energy that this office has put the comforts of home into is something you can notice. Dr. Schwedfeger is artistic when it comes to his trade. He truly cares about you as an individual. He recently did laser surgery to raise my daughters gum line because her gums came down to far. She was thrilled with the results and kept mentioning to everyone how amazed she was that it didn’t even hurt. She hasn’t stopped smiling since! We love the whole crew over at Village Smiles and highly recommend it to anyone who feels that when it comes to dental service, you want exceptional care. You might pay a little more there, but as they say “You get what you pay for”! And when it comes to your teeth…Trust me! It’s worth every penny!

Village Smiles, Where they give you the very best!!!
by ‘Wendylou’ Paige   East Rochester, NY

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The first thing you notice when you walk in the office is “comfort”! You don’t walk into an office with steel chairs and decor from the 70′s and magazines that expired 8 years ago. It’s warm, comfortable, inviting with amenities like an up to date magazine selection, coffe and tea and filtered water, and a wonderful pleasing decor.

The next thing you will notice is that people in the office SMILE and laugh. It’s common to hear jokes being cracked and the staff and patients laughing. The environment eases you into an UNstressing patient experience for your visit with highly trained staff that actually care about you and take their time with you to explain what they are doing and what you need to do to take part in your dental care. The staff are never in a hurry to rush you out the door like other offices in an assembly line fashion. You leave feeling like you had a professional visit in a calming environment with a pleasant staff experience.

Comfortable and Professional
by David Stanwix  Chili, NY

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Village Smiles… what’s not to like? You got a cozy waiting room with only a few seats since this office has no intention of keeping you longer than necessary. You got Vivian and Dorothy, (that’s from left to right), running the show and probably couldn’t be more helpful and friendly. The experienced and knowledgeable hygienists and assistants round out the supporting crew to the big Kahuna, Dr. Paul Schwedfeger. This whole bunch seems to have that oath, (about doing no harm), solidly fused within their being. As a patient of several years, I’ve realized that the “Schwed” will only fix stuff that needs it.

Jimmy C   Rochester, NY